Everything You Need to Know Before Visiting Silver Oak
We understand that while a perfect way to spend a leisurely day, wine tasting can sometimes be overwhelming. To ease your worries, we’ve answered some of your most commonly asked questions.
- Are you open seven days a week?
- What are your hours?
- Do I need a reservation?
- How far in advance should I make a reservation?
- How much does it cost?
- What’s the cancellation policy?
- What should I do if I’m running late for my reservation?
- Will there be handicap parking?
- Are there restrooms?
- Where do I check in?
- What should I bring?
- Are children allowed?
- What’s the attire?
- Can I bring my dog?
- Are picnic baskets allowed?
- Is there music playing at the winery?
- Do you have merchandise for sale in the tasting room?
- Do you rent out the winery?
- Can I have my wedding at the winery?
- Do you host events?
Are you open seven days a week?
Yes! Both of our Napa Valley and Alexander Valley Tasting Rooms are open Sundays to Saturdays. (Same goes for the two Twomey tasting rooms!)
What are your hours?
Our Napa Valley Tasting Room in Oakville is open Monday to Saturday from 9am to 5pm and on Sunday from 11am to 5pm.
Our Alexander Valley Tasting Room in Healdsburg is open Monday to Saturday from 10am to 5pm and on Sunday from 11am to 5pm.
Do I need a reservation?
Silver Oak (and Twomey!) accepts walk-ins for parties of six people or fewer.
If you’re traveling in a group of seven or more, a reservation is required. We want to make sure your party is accommodated and you have a smooth experience upon arrival.
Please refer to Private Tastings and Tours for more information and to book your reservation.
Tip: Ask a concierge! Don’t be afraid to pick up the phone. Many wineries, like Silver Oak and Twomey, have hospitality concierges that can help you navigate your choices. Contact ours, Janey Piggott, at (707) 942-7026 or firstname.lastname@example.org.
How far in advance should I make a reservation?
Weekends tend to be busier than weekdays. If you’re planning a weekend visit, our Hospitality team recommends booking a month in advance.
“Plan, plan, plan,” says Janey Piggott, our Hospitality Concierge. “Harvest season and early fall is especially popular.”
If you’re planning a trip from August to early November, consider making your reservation two months out—or more. There can be a waitlist, but we’d rather confirm your experience so you don’t need to worry at the last minute.
Tip: Keep in mind that visitation rules vary from winery to winery. Some have a lenient walk-in policy, while others require an appointment. There are also different prices for each kind of experience, so a little bit of research can go a long way.
The seated Cabernet Vertical Tasting at our Oakville Winery.
How much does it cost?
What’s the cancellation policy?
Should you need to cancel or change your reservation, please contact us at (707) 942-7026 or email@example.com at least 48 hours prior to your scheduled reservation.
Note: Failure to do so will result in payment (50 percent of the bookings).
What should I do if I’m running late for my reservation?
Things happen. We understand. If you’re running late for your reservation, give the tasting room a call. You can reach our Napa Valley Tasting Room at (707) 942-7022 and our Alexander Valley Tasting Room at (707) 942-7082.
Is there parking?
Yes, the Silver Oak wineries have private parking lots with ample stalls for guests. They are also equipped with electric vehicle charging stations!
Will there be handicap parking?
Both Silver Oak (and Twomey!) wineries are wheelchair-accessible and have reserved stalls for guests with disabled parking permits.
Are there restrooms?
Yes, there are restrooms available for tasting room guests. Ask a tasting room associate for assistance, if needed.
The tasting room at our Alexander Valley Winery in Healdsburg.
Where do I check in?
Upon arrival at our tasting room, please check in with the concierge located at the entrance. If there isn’t a concierge on duty, approach the bar and speak to one of our tasting room associates. Our doors are always open to you, so don’t feel like you need permission to enter.
What should I bring?
We card everyone who looks under 99 years old, so bring a valid I.D.
As a reminder, we are unable to serve wine to guests under 21 years of age.
Tip: A refillable water bottle is always a good idea—especially during the warm summer months. Remember to drink as much (or more!) water as you do wine.
Are children allowed?
Yes, kids are allowed—but cannot consume wine. Our facilities are family friendly.
What’s the attire?
Most of our visitors are casual-elegant in their dress, but you won’t feel out of place in jeans and a polo, either. In fact, we suggest you opt for comfort over fashion, especially for footwear. Ladies, leave your stilettos at home. Generally, close-toe shoes are best if you’ll be on any walking tours during your trip.
If you plan to take a winery tour, be aware that barrel rooms are kept cool. (For example, ours is 57 degrees.) Bring layers.
Tip: If you can’t decide what to wear, a good place for inspiration is Instagram. Take a look our location tags: “Silver Oak Cellars” for our Napa Valley Winery and “Silver Oak Cellars – Healdsburg” for our Alexander Valley Winery.
Can I bring my dog?
Please leave your furry friends at home. The Department of Public Health says food service and pets don’t mix. Service dogs are the only exception.
Are picnic baskets allowed?
While we want you to enjoy your visit, our winery isn’t a public park. Please refrain from bringing your lunch.
Is there music playing at the winery?
Yes, there is music playing in the Silver Oak and Twomey tasting rooms and in some of the outdoor areas.
Do you have merchandise for sale in the tasting room?
In addition to our wines (yes, you can purchase Silver Oak at Twomey and vice versa), our tasting rooms have an assortment of merchandise. From the Silver Oak Cookbook: Life in a Cabernet Kitchen to apparel, there’s something for every Silver Oak fan!
Tip: Merchandise at our tasting rooms vary and is curated for the specific place.
Do you rent out the winery?
No, we do not rent out our spaces for events like birthday parties, bridal showers or photoshoots.
Can I have my wedding at the winery?
Unfortunately, we are unable to host wedding rehearsals, wedding ceremonies or wedding receptions.
Private, corporate dinner held in the Event Chai at our Napa Valley Winery in Oakville.
Do you host events?
Our hospitality team works to provide fun, educational experiences. Although they are unable to support social events (like those listed above), they can assist with corporate event needs—like a business dinner.
For more information, please contact our Events team at (707) 942-7027 or firstname.lastname@example.org.
Whether it’s your first time to wine country or the 10th time you’ve visited our tasting room, we’re here to help you have an amazing wine tasting experience.
We hope to see you at the winery soon!
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